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Topic starter 02/04/2023 8:55 am
Dear CarPC Team,
I was able to update the device by connecting it to my PC and it works correctly on an Android emulator. However, it still doesn't work in my Volvo XC60 nor in other cars with Android Auto. I have also searched on forums for solutions regarding the Volvo XC60 without success.
Therefore, I kindly request that an expert from your team supervises my case and provides me with a solution.
Thanks
03/04/2023 7:35 pm
(@jamskys) Juan, which Modell year is your XC60? If older than MJ2021 please ask your Volvo dealer to upgrade your head unit.
In case there is no new upgrade (or it doesn't work after upgrading) make sure there is no active Bluetooth connection! CarPC has to be connected to the USB port and has to be the only one which wants to connect. If not starting automatically search for Android Auto button on the head unit screen. Good luck and stamina to find a solution.
Bye for now Fred
Topic starter 10/04/2023 9:44 am
@ap756-fred Thank you very much for your answer. The car is updated after the annual review in January 2023. I have tried to connect the device without another bluethoot device near the car and it does not work either. I have tried the device in another car and it doesn't work either...
I do not know what to do. I don't see that the after-sales service works, they refer me to the community in the forum who solves the problems
I'm pretty disappointed
23/04/2023 8:57 am
@jamskys Juan, I have no XC60 and cant test what I suggest: There must be a way somewhere in the head unit settings to tell your car that an Android Auto unit wants to connect using a wired connection. Sometimes (mostly) this is performed automatically, but in some cases you have the help your head unit. Sometimes it helps to restart the head unit (usually holding the power button for 10-15 seconds). Sorry, no big help for now, I know, but keep in mind, CarPC firmware still is in beta state...
Bye for now Fred
