Sorry for the absence, I figured I'd give it some time to see if this problem affected others and hopefully a solution was created. I haven't tried fl...

@ap756-fred I will try the factory reset and go from there. Thank you agian.

RE: I tried the dongle in a different vehicle and it does the same thing as before. It connects to CarPC, but display remains blank, just black screen...

@ap756-fred thank you. I will try in my wife's truck and let you know.

@ap756-fred I installed Vysor and put the dongle in my laptop. Was able to see CarPC on Vysor just fine. Plugged back into my truck and same problem. ...

@ap756-fred Thank You. I've read a few posts that mention the Vysor software. Is there a recommended link to download it?

@admin would love to be a tester

Look8ng forward to the final product